Most PSPs know their call volume. They know contact rates, time to first contact, and how many patients were reached. What they often cannot tell you is what patients did after the call. Did the form get submitted? Did the prior auth go through? Did the patient actually pick up that first prescription? The data gap between PSP outreach and patient action is where therapy starts are lost.

Edwin closes that gap by turning every PSP touchpoint into a verified step. Instead of a call that may or may not have landed, patients get a mission: a clear, personalized task in their preferred channel that walks them through exactly what to do next. Edwin confirms whether they did it, and flags who needs follow-up before they disappear from the funnel.

The result is a PSP that can prove its impact. Verified starts. Tracked refills. Completion data at every step of the patient journey. Not a record of who was contacted, but evidence of what they actually did.