Telehealth

A visit is 20 minutes. The other 43,000 are on their own.

A visit is 20 minutes. The other 43,000 are on their own.

Edwin turns your telehealth care plans into personalized patient missions that run between visits, delivered through the channel each patient uses, with every completion verified back to your platform.

Trusted by
Mass General Brigham
Harvard T.H. Chan School of Public Health
Novo Nordisk
Ro
Ideal
Mass General Brigham
Harvard T.H. Chan School of Public Health
Novo Nordisk
Ro
Ideal

Your visit creates the plan. Nobody follows up on it.

A telehealth visit is efficient, clinically sound, and convenient. But it is a moment in time. The care plan mentioned in the last five minutes goes into the chart and stays there. No one confirms the medication was started. No one checks whether the lifestyle change was attempted. No one knows what the patient actually did between visit one and visit two. Your clinical team is doing excellent work in a 20-minute window. What fills the 30 days after is almost entirely invisible.

Your visit
20
minutes
The time in between
Where health actually happens or doesn't. And where most telehealth platforms have almost no visibility.
43,180
minutes left in the month
Medication adherence
Lifestyle changes
Follow-up tasks
Symptom tracking
Edwin is here

Care that doesn't stop when the call does

Care that follows patients home
Edwin picks up where the visit ends. Every care plan, every follow-up task, every lifestyle goal becomes a patient mission delivered through text, voice, or app. Your clinical guidance doesn't stop when the screen goes dark.
Personalized to each patient's situation
Diagnosis, medication, language, channel, timing. Edwin adapts each mission to the individual patient. The same care plan from your visit becomes a different, personalized experience for each person on the other end of the call.
Completion data back before the next visit
Every verified task closes the loop. Edwin sends completion data back to your platform so clinicians walk into follow-up visits knowing what patients actually did between appointments, not just what they were told to do.
How it works

From your virtual visit to verified completion

Three steps. No added work for your clinical team. Edwin runs in the background between visits.

01
Visit ends. Edwin picks up.
Your care plan becomes a series of patient missions, each adapted to the patient's channel, language, and schedule. Your clinicians do nothing extra. Edwin takes the handoff automatically.
02
Patients get guided between visits
Missions arrive through text, voice, or app. No new platform to learn, no portal to remember. Follow-up reminders adapt to patient behavior. If someone goes quiet, Edwin follows up before your team has to.
03
Clinicians know what happened before the next visit
Verified completion data flows back to your platform. Your clinical team walks into the follow-up visit with a real picture of what the patient did. That changes the quality of the conversation and the accuracy of the next care plan.
The between-visit layer

What happens between visits is where outcomes are actually decided.

A telehealth platform can deliver a perfect visit. Clinically sound, time-efficient, convenient for both sides. But a visit is 20 minutes in a patient's month. The other 43,000 minutes are where medication gets taken or not, where lifestyle changes stick or don't, and where the care plan lives or dies. Most telehealth platforms have almost no visibility into that space.

Edwin extends your clinical reach into the time between visits. Every recommendation becomes a mission. Every goal becomes a trackable task. Patients get structured support through the channel they already use, and your team gets visibility into patient behavior without adding to anyone's workload.

The result is a virtual care program that can show what it actually changed. Not just visit completion rates and prescribing data, but verified patient behavior between visits. Your clinicians walk into follow-ups knowing what happened. That changes the conversation, and over time, it changes the outcomes.

Telehealth

Make the time between visits count.

Make the time between visits count.

Edwin turns your telehealth care plans into verified patient missions that close the gap between visits. Book a demo to see it in your platform.